FAQs

This is a common question, especially considering the price of Salesforce licenses. It can certainly be difficult to justify the extra expenditure of a user license for a marketing user, who will not be creating or updating opportunities. The important thing to consider here is that Sales Cloud is positioned as not only a Sales tool, but also as a key driver of your Marketing and Customer Service functions. We see several benefits of at least one Pardot Administrator being able to access Salesforce:

“I can’t archive my Connected Campaign” Pardot’s Connected Campaigns feature is a fantastic step in the right direction towards better alignment between Salesforce and Pardot reporting. However, the documentation available on the knowledgebase does leave something to be desired. Today I spent some time puzzling over how to archive Connected Campaigns. Of course, the move to Connected Campaigns disables the functionality to edit campaigns, meaning that we can’t take the normal route to archiving campaigns using the Archive Date feature.